FAQ
Traditional Chinese & Thai Medicine Wellness
ปราชญา เวลเนส การแพทย์ทางเลือกแบบบูรณาการ แพทย์แผนจีน-ไทย ยาวนานกว่า 200 ปี
Frequently Asked Questions (FAQ)
What services does Prachya Wellness provide?
Prachya Wellness offers integrated health and beauty care, categorized into three main services:
- Traditional Chinese Medicine (TCM): Health care based on TCM principles, focusing on rebalancing the body, restoring various systems, and providing personalized treatments.
- Traditional Thai Medicine (TTM): Health care using TTM wisdom to relax muscles, relieve aches and pains, and promote proper physical recovery.
- Beauty Services: Skin and beauty care rooted in holistic health. Each treatment is personally assessed to ensure results align with the individual’s needs.
How long do the procedures take?
Each session includes a health assessment (approx. 30 minutes) and the actual treatment or procedure (approx. 60–90 minutes). The total duration may vary depending on the type of service and individual evaluation by our specialists.
What are the benefits of these services?
Prachya Wellness services focus on holistic recovery across various areas:
- Health (TCM & TTM): Manages chronic illnesses, body aches, physical imbalances, and energy/blood circulation to restore optimal health.
- Physical Recovery: Relaxes muscles, reduces stress, restores bodily functions, and rebalances the body after heavy use or insufficient rest.
- Beauty: Enhances skin, body shape, and internal-to-external balance with a health-first approach.
How should I prepare before a session?
We recommend the following preparations:
- Get sufficient rest and avoid stress before your appointment.
- Eat a moderate meal (do not come in feeling too full or too hungry).
- Wear comfortable clothing that allows for easy movement.
- Always inform your caregiver of your medical history, chronic diseases, drug allergies, or current medications.
- If you have abnormal symptoms or concerns, please notify staff for an assessment before the service.
How should I take care of myself after a procedure?
We recommend the following post-service care:
- Get plenty of rest and avoid heavy physical activity immediately after.
- Drink an adequate amount of clean water to help the body rebalance.
- Avoid alcoholic beverages and spicy food as advised by your caregiver.
- Strictly follow personalized instructions from the doctor or specialist.
- If you experience abnormal symptoms or have questions, contact our staff immediately.
What are the booking channels?
You can book an appointment via LINE: @prachyawellness or by calling 02-003-5529 and 063-535-0735.
How many days in advance should I book? Are walk-ins welcome?
We recommend booking at least 3 days in advance to ensure availability. Walk-ins are welcome if there are available slots at that time.
How can I cancel or reschedule?
We kindly ask that you make appointments carefully. If you need to reschedule, please contact our staff to check for new available slots.
Is there a deposit? What are the payment methods?
Full payment is required to confirm your booking slot. We accept payments via bank transfer or credit card.
Is it safe? Does it hurt?
All services are conducted under the supervision and assessment of TCM and TTM specialists, prioritizing individual safety. You may feel a slight “tugging” or minor irritation during certain procedures; sensation levels vary by person. Our specialists will continuously monitor and adjust techniques for your comfort.
Are the practitioners certified?
All therapists and doctors at Prachya Wellness are fully educated, trained, and certified according to TCM and TTM standards. Every step is evaluated to ensure safety and effective results.
Can pregnant women use the services?
Pregnant women can receive certain types of services. However, you must inform us of your gestational age and health history so our specialists can assess and choose the safest methods for you.
Can people with underlying medical conditions receive treatments?
In many cases, yes. It is essential to disclose your medical history, chronic diseases, and current medications so our specialists can determine the most appropriate and safe treatment for you.
What should I do if I experience abnormal symptoms after a treatment?
Contact Prachya Wellness immediately to report your symptoms and receive advice from a specialist. Do not attempt to self-treat without professional guidance.
Is there parking? Are there showers or private rooms?
Yes, we provide parking for our clients, along with facilities including showers and private treatment rooms for your comfort and privacy.
How many sessions are needed to see results?
The number of sessions depends on your physical condition, specific health issues, and individual response. Our specialists will provide a personalized recommendation after your assessment.
What is the difference between each massage/treatment?
Each technique has different objectives. Our practitioners will evaluate your symptoms and needs first to select the best method, whether it’s for muscle relaxation, body balancing, or overall health restoration.
Service A vs. Service B—which is better for me?
Suitability depends on your body’s needs and health goals. Our specialists will conduct an assessment to recommend the most effective option for you.
Are Gift Vouchers available?
Yes, we offer Gift Vouchers that can be customized by value or service type—perfect for special occasions.
How do I use a package?
Packages can be used according to the terms and number of sessions specified. Please book in advance and notify staff before your session. Usage is subject to ongoing specialist assessment for your safety.
Do you have a membership or points system?
Yes, we have a membership system with various benefits. Details on point accumulation and rewards may vary by period; please ask our staff for the latest information.
How can I contact Prachya Wellness?
You can reach us through:
- Facebook: ปราชญา เวลเนส สหคลินิก (Prachya Wellness Polyclinic)
- LINE: @prachyawellness
- Instagram: Prachya Wellness PolyClinic
- TikTok: ปราชญา เวลเนส สหคลินิก
Phone: 02-003-5529 / 063-535-0735
What are the operating hours?
Prachya Wellness Polyclinic (Bang Yai – Main Branch):
- Mon – Thu: 09:00 AM – 07:00 PM
- Fri – Sun: 09:00 AM – 08:00 PM
Who should I contact for service recommendations?
You can contact our staff through any of our channels for initial information and to schedule a professional assessment with our specialists.
Where can I buy Prachya products?
You can purchase our products through all contact channels, including our
LINE MyShop: https://shop.line.me/@prachyawellness or directly at our 3 locations:
- Main Branch (Bang Yai, Nonthaburi)
- Pop-Up Store @ Central WestGate: 3rd Floor (in front of MK Restaurant)
Pop-Up Store @ Central Westville: 1st Floor (opposite Cafe Amazon)
Where are the branches located?
We have 3 locations:
- Prachya Wellness Polyclinic (Bang Yai): Main branch in Nonthaburi.
- Pop-Up Store @ Central WestGate: 3rd Floor.
Pop-Up Store @ Central Westville: 1st Floor.